New Community Natural Foods Membership Program + App

The Community Natural Foods membership app puts all the value of the Free, New Membership Program into the palm of your hand –offers, Community bonus cash, games, app exclusive savings, monthly flyer, online shopping, product research, inspiration, learning, your savings in the program and quick access to customer care. Members also receive an instant $5 in Community Bonus Cash just for downloading the app . View Terms & Conditions.

Our existing membership program is ending and we are launching a new membership program, that includes some app exclusive benefits. Registering your membership provides us with a secure channel to reach you directly, and is required before you can download the Community Natural Foods app.

Existing Community Natural Foods Memberships will expire at the launch of the new program. You will need to register for the new program at Community Natural Foods Membership Program – Community Natural Foods

or you can register for the program when you download the app in the apple or google play store. You will still be able to use your phone number at the till as your member number, if you are not redeeming Community Bonus Cash.

• Community Bonus Cash: The app provides you with the ability to take advantage of the new member-exclusive Community Bonus Cash Program. Earn Community Bonus Cash when you purchase featured items in stores and online and redeem Community Bonus Cash against your purchases.
• Games: Play weekly games for a chance to win free or deeply discounted items.
• Personalized Offers: Receive personalized offers. Clip your offers start
• shopping!  Personalized offers are redeemed instantly at checkout in store and online.
• Flyers: Easy access to the monthly flyer and weekly deals which will also show the Community Bonus Cash items to ensure that you can plan to get the most value for shopping at Community Natural Foods.
• Newsfeed: Find inspiration and helpful information with links to dietary or lifestyle attributed products, exclusive events and education.
• Shop Online: links to online shopping and to browse products.
• Receipts:  View all your Community Natural Foods receipts and see accumulated value of membership.
• Stores and Opening Hours: View all our locations and operating hours.

Download of the COMMUNITY NATURAL FOODS App is required. Additional terms and conditions apply. View Terms & Conditions.***

For the app to work properly, at minimum your phone must be iOS 15 or Android 7.0

Community Bonus is earned and redeemed through the Community Natural Foods app. This program provides the opportunity to earn store credit on select items and promotions across Community Natural Foods stores. This in-store credit is immediately available for a member to redeem on their next transaction. All members will automatically receive $5 in Community Bonus Cash when they download the app.

You earn Community Bonus Cash by purchasing featured Community Bonus Cash items in store and online. The featured Community Bonus Cash items change frequently and are advertised in our flyers, in store, with clearly displayed signage, on displays and identified online with the Community Bonus Cash bubble. Purchase these items and earn a select dollar or percentage of the price paid for the item excluding tax, deposits and environmental fees in Community Bonus Cash.

The more Community Bonus Cash items you purchase the more you earn, and that amount will accumulate in the app until it is redeemed.

Community Bonus Cash accumulates in your Community Natural Foods  App following each transaction. You can spend it on your next transaction – in store or online or let it build up and redeem whenever you choose.

You must scan your app at the checkout, and select “Redeem Community Bonus Cash” within the app to redeem it towards your transaction.

Community Bonus Cash will never expire with the exception of account closure, or account inactivity for 24 months (any accumulated Community Bonus Cash balance will be reduced to zero).  You can redeem it as you earn it, or let it build for a larger purchase.

No, Community Bonus Cash is a rewards program offered in the form of a Community Natural Foods store credit that can only be redeemed on qualifying purchases in Community Natural Foods stores.

Yes, you can.

You will be able to say your phone number to get your savings and earn bonus cash. You will need to scan you app to redeem Community Bonus Cash. We strongly encourage all customers to scan their digital membership card within the app to ensure no mix ups with entering a wrong phone number.  This can lead to missing out on valuable Community Bonus Cash offers.

When you want to redeem your Bonus Cash in store, you will need to scan your membership number in the app, select “Redeem Bonus Cash” in the app and scan the app to securely complete the transaction.

Members will regularly be offered a new game in the app. The Play and Win icon will signal when a new game is available. Play the game for a chance to win free or deeply discounted items from our store. Upon winning you will be required to answer a skill testing question. Your prize will appear in the “Item for You” tab. The game prize is available to be redeemed in-store only until the stated expiry date on the reward. Be sure to collect your prize off the shelf and redeem at the checkout. Please note taxes, deposits and environmental fees are extra and not included in the value of the prize.

Game prizes are limited to one per Membership. No purchase necessary. (See full Terms and Conditions.)

Members can currently earn bonus cash on online purchases and will soon be able to redeem bonus cash, benefit from app exclusive offers and pick up their game winnings.